Zomato and Swiggy delivery for the seven Tempt and Wild West outlets. Swiggy lists the two Anna Nagar outlets as one, shown as Anna Nagar (East + West). Complaints and reviews: last 7 days, — to — (IST).
— had — of the group's — complaints and — of its — low ratings over these seven days.
Both platforms over the same days: — to — against the 7 days before, and — against the month before. Both use every outlet with figures on each platform.
| Platform | Last 7 days | vs week before | Share | Latest month | vs month before |
|---|
From Zomato's daily business report and Swiggy's daily metrics, up to —.
— to —, against the 7 days before. Ad return is sales from ads divided by ad spend, counted only where the platform reports spend. Discount is the share of sales given away in offers.
| Outlet | Sales | vs prior week | Orders | Ad return |
|---|
Zomato from its monthly business report (since April; October from its daily report). Swiggy from its daily metrics, as complete calendar months. The latest full month is —: — from — delivered orders, — on the month before.
Every offer live for these outlets as of —: — offers across — outlets. Zomato runs most offers as several copies aimed at different customer groups; each Zomato row combines those copies, with orders and discount since the offer started. Swiggy doesn't show per-offer orders here. No active offers: —.
| Platform | Outlet | Offer | For | Min order | You fund | Orders |
|---|
Zomato + Swiggy: — to — against the 7 days before. Green is better, red is worse.
| Metric | Last 7 days | 7 days before | Change |
|---|
Zomato + Swiggy: — against —.
| Metric | Latest month | Month before | Change |
|---|
Sales and orders in the latest full month against the month before.
| Outlet | Sales | Sales change | Orders | Orders change |
|---|
"Needs attention" means 5 or more complaints or 3 or more low ratings in the week. "Watch" means at least one low rating, 2 or more complaints, or 3 or more outlet rejections. Swiggy's figures come from its daily metrics; Zomato's from its partner emails. Ratings on Swiggy are rated orders, of which poor-rated count as low.
| Outlet | Status | Complaints | Outlet rejections | Ratings | Zomato avg | Low ratings |
|---|
Rejections count only those caused by the outlet, not customer cancellations. On Swiggy they are orders the restaurant cancelled.
Issue type as the customer reported it. Swiggy only splits its five main types, so its bars can sum to fewer than its complaints.
Outlet-side rejections only.
Every one- and two-star Zomato review in these seven days, in the customer's own words. Reviewer names are left out. Swiggy review text isn't included.
| Date | Outlet | Rating | Review |
|---|
Zomato order IDs, newest first. The item is shown where Zomato named it.
| Date | Outlet | Issue | Order ID |
|---|
Every rejection Zomato reported, including customer cancellations, newest first.
| Date | Outlet | Reason | Order ID |
|---|
District and Zomato dining payments after the 10% instant discount. Days with no dine-in emails: —.
Campaign budgets from Zomato's renewal notices for renewals in this window or coming up. A future date is still upcoming.
| Renews on | Outlet | Budget |
|---|